Privacy Policy

Welcome to Hoverspaces.com This website is owned and operated by Hoverspaces Pvt. Ltd., a private limited company having its registered office at Suite #7,284/A Centerspace, Anjanasree Arcade Annankunnu Road, Kottayam -686001 (“Hoverspaces”, “we”, “us” or “our”). By accessing our website, viz, Hoverspaces.com (collectively the “Website”) and/or Platform, and/or Hoverspaces Services, all users (“you”/”your”/”Users”) including those who are just browsing as well as registered users who avail Hoverspaces Services and/or users who are in any manner connected with and/or contribute to the use of the Website, Platform and/or Hoverspaces Services are agreeing to be bound by this Privacy Policy, Terms and Conditions of use of the Website (“Terms”) and all applicable laws and regulations. The capitalized words used and are not defined herein shall have the same meaning as assigned to such words in the Terms.

Hoverspaces is committed to respecting and protecting your privacy. This Privacy Policy will explain how Hoverspaces collects, uses and discloses the personal data shared, or communicated by you through this Website.

You can browse the Website without telling us who you are or revealing any personal data about yourself. If you give us your personal data, then, you are not anonymous to us. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. You may need to provide us some of your personal data during the course of using some of the services provided on our Website or while registering with us.

1. What data do we collect?

The personal data (“Data”) we collect is likely to include:

Full Name
Email address
Business and Billing Address
Zip/PIN code
State
Country
Payment mode through which payment is done on our Platforms

Sensitive personal data reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation. We do not intentionally collect any sensitive personal data from you through the Website.

2. How do we collect your Data?

You directly provide our company the Data when you:

Use or view our Website via your browser’s cookies
Register for services offered by Hoverspaces.
When you subscribe to a paid Hoverspaces plan, we will collect certain personal information (name, address, zip code, state, country) from you for the purposes of billing your subscription fees and any payment service fees, such as your business and billing address. You’ll also need to provide certain payment-related information directly to our third party-payment processors
We use third party payment processors like Stripe to process payments through the Hoverspaces Platform - the third party processor provides us with information related to the payment status of your account; this information includes your payment card type and last four digits, payment expiration date, zip code, approximate location based on IP address, country of origin, and any email address associated with the payment type. For security purposes, Hoverspaces does not collect or receive any sensitive payment information, such as your complete card number or authentication data. Our third-party payment processors are independent from Hoverspaces and have their own privacy processes. For additional information about how your payment information is processed and stored, we recommend that you review the applicable payment processor’s Privacy Policy.

3. How will we use your Data?

We use the data we collect to:
Providing personalized content and information to you
Send you service messages regarding your account, for example, if you attempt to reset your password, we’ll need to send you an email at your email address provided
We use personal information to investigate, respond to, and resolve customer queries, send you technical notices and security alerts, and provide other support and administrative services
Deal with any query or complaint you submit to our support team
To store and use information about any service errors or interruptions that you have experienced in order to help us create fixes and to make technical improvements to our Website
For complying with applicable laws

4. What is our legal basis for processing your Data?

Consent, and the performance of a contract: When you sign up at our Website, we will need to process your details to provide you with our service.
Legitimate interests: We may process your Data to ensure that your interactions with our Website or service are optimal. For example, if you encounter bugs or crashes on the Website, we may use your personal information to debug the instance, in order to prevent future failures.

Hoverspaces only shares your personal information with third parties under the circumstances described below. We do not sell or otherwise disclose personal information we collect about you for monetary or other valuable consideration.

With Integrated Services

Your personal details may be shared with third party organisations we have contracted to provide services to us which include processing Data. For example, to send you the emails you have signed up for. Only companies who can provide adequate safeguards will be used to ensure your Data is stored and handled securely. We recommend that you read the terms of use and privacy policies of those third party services to understand how they collect, use, and share your personal information.

Hoverspaces may send your personal information to a third party when you give us consent to do so or at your direction. For example, this may occur when we complete a transaction at your request.

We may disclose your Information to the extent such disclosure is reasonably necessary to enforce our Terms or Privacy Policy and in order to respond to claims of any other user or third-party. We will not transfer your personal data to third parties (other than as set out in this Section 5 of the Privacy Policy) unless we have your permission or are required by law to do so.

With Affiliates

We may share any information with our other affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; to prevent abuse of the Website; and to facilitate joint or co-branded services.

We may share personal information with our parent, subsidiaries, affiliates, and other companies under common control and ownership, subject to the terms of this Privacy Policy.

We may also share your personal information in connection with a substantial corporate transaction, such as a sale of our business, a divestiture, merger, consolidation, or asset sale, in the event of bankruptcy, or in preparation for any of these events. Any other entity which buys us or becomes part of our business will have the right to continue to use your personal information, but only in the manner set out in this Privacy Policy unless you agree otherwise.

Legal Disclosures

Hoverspaces may be required to disclose personal information if directed by a court of law or other governmental entity. Without limiting the foregoing, we reserve the right to disclose such information where we have a good faith basis to believe that such action is necessary to:

Comply with applicable laws, regulations, court orders, government and law enforcement agencies’ requests
Protect and defend Hoverspaces’s or a third party’s rights and property, or the safety of Hoverspaces, our users, our employees, or others
Prevent, detect, investigate and take measures against criminal activity, fraud and misuse or unauthorized use of our Platform and/or to enforce our Terms of Use or other agreements or policies
To the extent permitted by law, we will attempt to give you prior notice before disclosing your information in response to such a request.

6. How do we store your Data and will your Data be sent overseas?

As you are probably aware, services on the internet are accessible globally so collection and transmission of personal data is not always confined to one country.

By using this Website or any website we link through to, your Data may be processed in or transferred to other countries and you agree to your Data being transferred or processed in this way.

The Data collected directly from you through the Website, shall be stored in the US.

7. How long do we keep your Data for?

We will keep your Data only for as long as it is relevant and useful for the purpose for which it was originally collected. Local data retention policies and applicable privacy laws will typically dictate the length of time Data is retained. Your personal data will be retained in compliance with privacy laws and regulations.

After the end of the data retention period, your Data will be deleted.

8. What are your data protection rights?

Right to confirmation and access: you have the right to request a copy of the Data that we hold about you.
Right to correction and erasure: you have a right to correct Data that we hold about you that is inaccurate or incomplete, and you have a right to request the erasure of personal data.
Right to data portability: you have the right to have the Data we hold about you transferred to another organisation.
Right to withdraw your consent: you have the right to withdraw your consent at any time.
Right to be forgotten: you have the right to prevent the continued disclosure of your Data.

The above rights are not absolute and certain exemptions will apply.

9. How to contact us

If you wish to exercise your data protection rights, or have doubts about this Privacy Policy, please contact us at [email protected].

In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Aravind Mahadevan

E-mail address: [email protected]

10. Disclaimer

We are committed to making sure your Data is secure. To prevent unauthorized access or disclosure, we have technical and organizational measures to safeguard and secure your Data. All our personnel and third parties that we engage to process your Data are obliged to respect your data’s confidentiality. Due to the existing environment, we however cannot ensure that your Data will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we use industry standard practices to protect your privacy, no method of transmission over the internet, or method of electronic storage, is one hundred percent secure. If you believe your Data has been compromised, please contact us at the details set forth in the How to Contact Us section in this Privacy Policy. If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

We use commercially reasonable safeguards to help keep the Data collected through the Website secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, we cannot ensure the security of any Data you transmit on the Website or guarantee that Data on the Website may not be accessed, disclosed, altered, or destroyed.

11. Privacy policies of other websites

This Website contains links to other websites. Our Privacy Policy applies only to our Website. If you click on a link to another website, you shall be bound by the privacy policy of that website.

12. Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make substantial changes to this Policy that we at our sole discretion determine, which may affect your privacy, and you are a registered user of this Website, then we will endeavour to notify you of the same through email. Irrespective of whether we notify you via email or not, the updated Privacy Policy will always be made available to you on this Website.

Your continued use of our services and this Website shall be deemed your acceptance of the updated Privacy Policy.

This Privacy Policy was last updated on October 14 2022